BPU provides power, water, and wastewater treatment with in the city limits of Brainerd. 
We also provide wastewater treatment to all of the Baxter area and power to some of the Baxter area.

Utility payments received by PHONE: Brainerd Public Utility customers will now pay their utility bill through an automated payment system.

When you call to make your payment, you will be transferred to an  automated voice prompt that will direct you through a menu to process your payment quickly and efficiently by using a checking account, credit card, or debit card.  
Please Note:
  You will need to know your BPU account number   to use the automated system.  You can make your payment day or night by calling (218) 829-8726.  (Option 3)  

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  • Dear Valued Customer,
    As part of our ongoing effort to continually optimize the services we deliver to you, please be advised that we will be performing a system wide maintenance on Saturday, July 1st, 2017 from 00:01 to 4:00 EST.

    During this window, our payment service will be temporarily unavailable. Customers attempting to make a payment during this time will be unable to do do and will be informed that the system is currently undergoing scheduled maintenance. All serv...ices will resume immediately after the maintence has concluded.

    We apologize for any inconvenience this may cause you. Thank you for your understanding.

    Brainerd Public Utilities



            * Go to> Customer Service> Automatic Payments
    (Look at lower right hand side)   Also, under FORMS > Residential

    Business/Repair Office Phone Numbers

    Business Office 
    1-Repair Office
    2-Delinquent Accounts
    3-CC Payments
    4-Billing Questions
    Business Fax 829-4703
    Repair Office  (24 hour Emergency Line) 829-2193
    Repair Fax 829-2308
    Moving in or out of a rental, or selling/purchasing a home or business. (Please notify us at least 24 hours or more in advance of any changes of address, ownership or tenancy.)
         Change of Name/Roommate on Lease
    Want to pay using a credit card (Visa or MasterCard) or check, call 829-8726 (option number 3).  This will prompt you through our new automated system 24/7 (You will need your account number.)
         Bank Pay/Credit Card
    Questions about your automatic bank pay. 825-3201
    If you are past due on your account and would like to set up a payment arrangement.           825-3223
    Questions on billing statements, deposits or other billing questions. 825-3207
    Questions regarding Stormwater charges, Wastewater Collection or Sewer back up: call the City Engineer's Office.  828-2309

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